Terms of Service

Condition
All items sold by Xcellence Fashions are represented by a stock photo. The item for sale is pictured and described on this page.
The stock photo may include additional items for display purpose only - which will not be included. Packages may show wear or be opened if the battery is replaced or during the inspection. Most of the clothes we sell are NEW clothes. Please note that pattern placement of some items may differ from what is shown on the listing. Each item is carefully inspected before being offered for sale. Please read item description for details concerning AS IS items.

Used/Pre-owned
If you are interested to buy used/pre-owned clothes, please check our Pre-Owned Clothe listing. Everything has been washed, excluding dry cleaned, however, we do not inspect it/them with a microscope. There are NO RIPS or STAINS unless otherwise mentioned. All our "gently used" clothing is sold as is - meaning it is very good condition without any obvious holes, rips etc. Any flaws will be mentioned in the listing. We inspect and describe the clothing as accurately as possible.

Payment
We accept PayPal only, and will only ship to shipping addresses confirmed by PayPal. Please make sure your PayPal address on file is up to date and accurate. PayPal allows you to pay using a major credit card or direct transfer from your bank accounts. If your PayPal payment is drafted from your checking account, we will wait for your PayPal check to get paid to our PayPal account before we ship.

Shipping
All merchandise are shipped within 48 business hours of receipt of payment. We do video recording and inspected before shipping. All merchandise are shipped out from New Jersey warehouse. Standard delivery usually arrives within 2-9 business days. Your tracking number will be updated to your account the same day.

Return Policy
If for any reason, you're not satisfied with your purchase, you may return it within 14 days of the purchase. Refund will be issued only if clothes are
• UNWORN,
• UNUSED,
• UNOPENED and IN
• ORIGINAL PACKING.
In Case of Return please also note that original shipping charges are
NON-REFUNDABLE.
Return shipping charges are paid by the customer.
15% restocking fee may apply.
***PLEASE NOTE***
WE DO NOT refund without getting an item back.

Feedback
• We are excited to leave positive feedback for all our customers who pay on time.
• We want to be sure you are satisfied.
• In case of any problem, we make every effort to resolve it.